13 June 2010

what you learn when you work in a library

Apparently filling out library card applications is a very strenuous activity.

People are very possessive of their library card so when you renew their card they will attack you if you even suggest getting a new one. However, when they are picking up a hold they are surprised when you ask them for their library card.

People think they can pick up their holds whenever they want and are justified in having a hissy-fit when you tell them that their hold is not here because they "only" have 9 days to pick it up.

People believe that:

You can use the library's computers even if you don't have a library card.

Plastic library bags are free.

They don't have to return items they borrowed and should not have to pay replacement fees on them when they don't.

Library clerks are librarians.

Library clerks can leave the desk where there is a long line of people waiting to be helped in order to teach you how to print something on the computer.

If you don't like something you have printed you don't have to pay the 25 cents per paper.

We have in stock and will willingly give away free to patrons: folders, paper clips, pencils/pens, paper, computer discs, books (doh!), and magnifying glasses.

We are a postal service.

You can come in and drop off items to return two minutes after we close.

Library clerks actually believe you when you tell them that you have never taken out the five DVD'S that you are being billed for on your card.

We actually care whether or not you want to pay a 15 cent fine.

1 comment:

abb said...

god help us all.